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Hotel · Mecca · Makkah

Al Hidayah Towers Hotel

A 1-star hotel in Mecca that earns high marks from guests for its location, service, and shuttle access to the Grand Mosque.

  • Free shuttle to Masjid al-Haram
  • Free parking on site
  • 24-hour reception and security
8.3 Great 11006 reviews Booking.com 8.3 · 11006 reviews

About

Al Hidayah Towers Hotel

Al Hidayah Towers Hotel sits in Mecca, roughly a 25-minute walk from Assalamu Alaika Ayyuha Annabi. The hotel has 305 rooms and a guest rating of 8.3 from over 11,000 reviews, making it a well-regarded budget option in the city.

Rooms come with air conditioning, mini-bars, flat-screen TVs, and soundproofing, with options ranging from twin to quadruple layouts. The property offers a free shuttle service, free parking, and facilities for disabled guests, along with a 24-hour front desk.

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Free shuttle service to the Haram — Guests frequently mention the convenient shuttle, with one noting it ran frequently and another saying it was about 15 minutes to Masjid al-Haram.
  • Friendly, supportive staff — Multiple reviews call out individual staff members by name and praise their responsiveness and care, from room arrangements to everyday requests.
  • Clean, comfortable rooms — Guests describe rooms as clean, cozy, and spacious, with several saying they exceeded expectations for the price point.

Worth weighing

3 to weigh
  • Distance from the main Haram area — While shuttle is available, some guests note the hotel is not within walking distance, and the shuttle can get crowded. One review mentions being prepared for some distance from the main area.
  • Occasional Wi-Fi and cleaning issues — A few guests mention problems with Wi-Fi connectivity and housekeeping cleaning, though these are not widespread.
  • Facilities rating is slightly lower — While overall ratings are high, the facilities category scores 7.8, the lowest among rating categories, suggesting the building or common areas are less impressive than rooms and service.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Triple Room

  • Sleeping arrangements for 3 persons

Superior Triple Room

  • Sleeping arrangements for 3 persons

Superior Quadruple Room

  • Sleeping arrangements for 4 persons

Deluxe Twin Room

  • 2 Single beds

Deluxe Triple Room

  • Sleeping arrangements for 3 persons

Deluxe Quadruple Room

  • Sleeping arrangements for 4 persons

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Safe deposit box

Services

  • 24-hour reception
  • Express check-in/ -out
  • 24-hour security
  • Housekeeping
  • Free shuttle service

Comfort

  • Mini-bar
  • Electric kettle
  • Soundproofed rooms
  • Flat-screen TV
  • Carpeted floor

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Bathroom for disabled
  • Lift

Leisure

  • Leisure/ TV room
  • Massage

Parking & Pets

  • Free parking
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 11006 reviews

Guest-rated 8.3/10 from 11,006 reviews

Booking.com · 8.3 · 11006 reviews
8.3Verified guest

“The location was excellent, very close to the holy site, which made my pilgrimage easy. Rooms were clean and comfortable, matching a higher-rated hotel's standard. The shuttle service also took us around without any hassle.”

8.3Verified guest

“The staff were very supportive and caring.”

8.3Verified guest

“Staff were responsive and helpful.”

8.3Verified guest

“Our stay was fantastic thanks to the very nice staff. Mr. Abdur Rahman was helpful with room arrangements. The location was perfect, with many restaurants a short walk away. Rooms were comfortable and rates competitive. The shuttle ran frequently to the nearby Haram. Cleanliness and amenities made our visit enjoyable.”

8.3Verified guest

“Meals were varied and fabulous. Early check-in was possible, and staff were professional.”

8.3Verified guest

“The place was great and exceptionally friendly. I liked the location near Pakistani restaurants, Masjid al-Haram, and shops, plus city views. My room had a work desk, coffee/tea makers, and a satellite TV.”

04 — Location

Getting around Mecca

The property sits in Mecca.

Around the hotel: The hotel is about a 25-minute walk from Assalamu Alaika Ayyuha Annabi. Guests mention numerous restaurants nearby, especially Pakistani options, as well as shops and easy access to Ajyad.

Getting to the Grand Mosque: The free shuttle is the main link, with guests reporting a 15-minute ride. It can be busy, but it runs frequently.

6722 Al Hedaya، 3995, Makkah 24242, Saudi Arabia, Mecca, Makkah, 24242, Saudi Arabia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 10:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
756 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 10:00 to 12:00.

Is parking available?

Yes, the hotel offers free parking for guests.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel provide a shuttle to the Grand Mosque?

Yes, the hotel offers a free shuttle service, which guests have used to reach Masjid al-Haram in about 15 minutes.

What room types are available?

The hotel has Standard, Superior, and Deluxe rooms in triple, quadruple, and twin configurations, sleeping 2 to 4 people.

Does the hotel have facilities for disabled guests?

Yes, the hotel provides rooms and facilities for disabled guests, including wheelchair access and accessible bathrooms.

The bottom line

For a budget stay in Mecca, Al Hidayah Towers punches above its 1-star rating, with guests consistently praising the shuttle, staff, and room value. Some distance from the Haram and occasional hiccups are minor trade-offs given the price.

8.3Based on 11,006 guest reviews

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